expectations

"When you wake up in the morning, tell yourself: The people I deal with today will be meddling, ungrateful, arrogant, dishonest, jealous, and surly."

"Don't demand that things happen as you wish—wish that they happen as they do happen, and you will go on well."

"When you wake up in the morning, tell yourself: The people I deal with today will be meddling, ungrateful, arrogant, dishonest, jealous, and surly. But I won't be surprised or disturbed, for I can't imagine a world without such people."